FAQ

Frequently Asked Questions

Q: Which cell phones does Mondo support?
A: All phones that support Java MIDP 2.0 and have a screen resolution larger than 176 pixles in width. This means in practice that all phones that were bought since 2005 and onwards are supported. A list of mobiles we have tested can be found here.

Q: How can I know if I Mondo works on my phone in advance?
A: You can't. You simply have try: Just fill in your phone number and you'll receive a text message. The system will then automatically recognize which phone model you have and if it is supported. If it isn't you will get the text message "Sorry - your phone does not support Mondo". If it does support it, you will get a text message - "Please click on the link below to download Mondo".

Q: What do I do if nothing happens when I click on the download link in the text message?
A: Check whether you have a working Internet connection by opening a web browser in your phone. Try to copy or retype the link (URL) in the browser directly. If it works you will get the question "Download Mondo. Conintue ....?

Q: Where is the Mondo application saved in the phone?
A: Under the Program/Applications folder provided you haven't saved it somewhere else like under Games.

Q: How much does it cost to use Mondo?
A: The application is free. All content in the mondos is also free. You only pay for the data according to your subscription with your Wireless Operator.

Q: How much data does Mondo consume?
A: If you actively use the Mondo application for 30 minutes per day (which is the equivalent to "waking up" the phone 150-200 times), it will consume 180 KB per day. (compare this to using a web browser to get the same content just one time: 1 MB!). This does not include data consumed "outside" of the Mondo application, e.g. when you click on a link that goes to an external web site.

Q: How much does the data communication cost when I use Mondo?
A: Again, it depends on your subscription with your Wireless Operator. Some operators have flate rates (e.g. SEK 199 per month) and some have max rates e.g. SEK 9 per day. Otherwise 1 MB is about SEK 10-15. Check with your operator if you are not sure.

Q: Do I have to have a 3G phone to use Mondo?
A: No. A normal GSM phone that supports GPRS works just fine as long as it has a working Internet connection. 3G just has a faster bit rate than GPRS. The bit rate does not, however, affect the performance of Mondo - it works independantly of bit rate.

Q: What happens if I don't have an Internet connection in my phone?
A: You will then have to contact your operator and request them to activate an Internet account for you. Ask them to send you the settings via a text message. After that you're all set to use Mondo!

Q: How "heavy" is the Mondo application (file size)?
A: About 260 KB

Q: Will I be able to use other, new mondos?
A: Yes. The Mondo application will automatically ask for updates and you will be asked to download a new version.

»Mondo has presented an interesting solution where we take one step closer the user, which differs a lot from similar applications. It will be very intresting to follow the development in the test phase and see how the product is received by the users.»

Johan Åsen, Business Developer Aftonbladet